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Au Pair nightmare

Now that the trial is over, I wanted to tell the story of Ema-- our last Au Pair. What could she have done that would require a court appearance you ask? Abandon our children while she was watching them...

Disclaimer

We have had a few Au Pairs now and I am pretty sure that what we experienced with Ema was an anomaly. We got another Au Pair shortly after this debacle happened and she is working out well.

Background

Jolie and I decided to use Au Pairs to watch our children shortly after Cole was born. It made fiscal sense and we have an extra room in the house, so living arrangements weren't going to be an issue. The beauty of the Au Pair program (or a live-in nanny) is the flexibility; you don't get charged by the minute if you are late like day care, and there are weekend hours if you need them. We had had 3 Au Pairs up until Ema came to stay with us.

A Month with Ema

Ema was actually in rematch, which means that she already was already in the country but wasn't working well with the original family that brought her here. She told us about some awful abusive behavior on the part of her old host family that was corroborated by the placement agency; her reasons for rematch seemed sound.

However, I knew we were in trouble when I first spoke to Ema in person. Within about two minutes of meeting her at the airport, she was complaining about:

  • how her life in California was sooo hard (with the first family)
  • how life in Serbia was sooo hard
  • how she didn't have enough money
  • that she was in debt because she had to buy a laptop computer on which to play her music?!?

In five minutes I learned that Ema thinks the world owes her something and that she didn't really take responsibility for what was going on around her. Not a good start.

In spite of this first impression, she was really comfortable with the children and they really liked her. Since Jolie was still at home in maternity leave, she could show Ema how we do things in our house and help Ema really know what we expected of her. Things seemed to be going pretty well at home but the attitude first shown in the airport soon started to appear.

Ema was 26 years old and a college graduate, yet she was really into the emo/goth scene. She was smart and funny one minute, moody and petulent the next. I couldn't figure out if she were an adult or a high school kid. On a couple of occasions, Ema would go to her favorite hang out Neo, meet some random guy, and then have him drive her home. I told her that this was simply not acceptable, and that we didn't want random guys she met at a bar, knowing where we lived. She told me that she was an adult and could do whatever she wants on her own time... yikes.. definitely high school.

That night

Jolie and I had a wedding to attend on a Saturday. Ema was set to watch the children from 5pm until midnight. We came downstairs to leave, and found Ema with tears in her eyes and looking kind of weepy. Unfortunately, this was nothing really new for us.. she was always over dramatizing something. We asked her if she were alright to watch the children. If not, no big deal, Jolie and I would stay home. After a couple of minutes, she convinced us that she was just having a bad moment (again not too uncommon) and that everything was fine.

We get to the wedding a little bit late but make it in time for the vows. We put our cell phones on silent, so that they wouldn't interrupt the wedding but didn't activate the ringers after the service. We have a great time at the wedding and at about 11:30pm we hail a cab to come home. Jolie pulls out her phone to call Ema, just to let her know that we are leaving the wedding but notices that there is a voicemail message waiting... Maybe I'll attach the message to this entry at some point.. but it went something like this..

Quote:
Hi Jolie its Ema. I have left the house and the kids are sleeping... I'm really sorry.. I hope you get home soon, goodbye
The message was recorded at 9:40pm!

We got the cabbie to step on it and got home right around midnight. Thankfully the kids were still sleeping and nothing was really amiss.

The hunt

The next day we had a decision to make-- go after her or let it go. We decided to go after her. Ema was now illegally in the U.S. and had severely limited job possibilities. Since she had a lot of experience watching children, we assumed she would try to get a job as a nanny. After she left our 3 month and 20 month old children alone, we thought she should never be allowed to watch children again.

We call the police and file a report. A couple of officers came over and took our statement and we were assigned to a detective. The first report was pretty meaningless, any details or evidence given to them was seemingly lost. The only thing that made it to the detective was a strange story which was a truth/fiction hybrid. So we had to gather all of the evidence again.. not that big of a deal but a little annoying.

The first task was to locate Ema. It is an interesting task to locate someone who isn't working, isn't a citizen, has no address and no known associates. The key information that we had that could possibly lead back to her were:

  • her cell phone number
  • her bank account number
  • a boyfriend who lived the YMCA (one of the random guys she brought home from Neo)
  • the club Neo where she always went where people got her and understood her music
  • a couple of cities in which she had friends, Indianapolis and Boston.

So we turned over all of the information that we had on her to the detective. He got the billing address of the cell phone plan (it was under a friend's name) but somehow couldn't get the friend to give up Ema. I think he simply asked the friend if he knew her whereabouts. Frankly, I was expecting more Law and Order from the detective and less Sgt. Joe Friday. All of her friends are underground types that really don't want the police in their lives or poking into their business. If the detective had leaned on the friend who was paying Ema's cell phone bill, I'm sure he would have pointed the detective in the right direction or given her up outright. The bank account number was a bust (expected) because the bank wouldn't disclose her information anyway. The boyfriend at the Y had been dumped by Ema for about a month now, so he was no use. The detective probably could have found Ema at Neo but that would have required some off hours work, so that didn't happen. We were dead in the water.

We came to a realization that Ema didn't appear to be a trained con-artist (maybe she was just really good) so she probably left some kind trail that could connect us to one of her friends in Boston or Indy. So I pulled all of our phone records going back to the time she arrived and scanned for numbers that I didn't know. Turns out she had made a couple of calls to a Boston number.. nice. At this point we had two options, give the number and name to the detective or apply pressure ourselves. We opted for the latter. First, we googled the friend, just to see if there is anything on the web that might give us some leverage.. turns out that there was. We were able to find out where she worked and what she did. Every piece of personal information helped to create the we know where you live, work, and hang out illusion that is necessary for any thinly veiled threats that we were going to make. Jolie calls the friend. It was a nicely done call... starts with a recitation of the facts, then came the emotional pain suffered by any parent (the friend is a parent) who has had this happen to them. Once the emotional connection was established, Jolie moved into what we really wanted-- for the friend to either give us Ema's address or convince Ema to turn herself in. The carrot if you will was the promise to not involve the friend in the whole affair; we wouldn't give her number to the police for her cooperation.

About a week goes by and we hear nothing... We decide our little tactic didn't really work out and call the detective in order to give him the number of Ema's friend. The detective gets on the phone and, before I could relay the information to him, he says that Ema is sitting right in front of him! I guess our tactic worked after all. Smiling Ema was arrested and sat in jail until someone could post the $500 bond. We found out later that her attorney posted it a few hours later.

The trial

The date for the trial had been set about a month after her arrest. She was charged with two counts of contributing to the delinquency of a minor, a Class A misdemeanor. Strange charge-- I mean she wasn't giving smokes or alcohol to underage minors or anything. The state's attorney's office was handling the prosecution, more specifically an associate state's attorney (ASA). The police department assigned us a liaison from their victim services department in order to help us navigate the legal process. Here's how things work..

The ASAs are assigned a courtroom in which to work for the next day (they are in court until about 4:30 or so each day). Each courtroom has judges assigned to them as well. The ASA then gets a stack of manilla folders that contains the cases that they are going to be seeing the next day. So if you were to call the state's attorney's office three days before a trial, they would have no idea which ASA was going to represent you and probably wouldn't even know about your case yet. Again not like Law and Order; maybe it is if the case is a felony though. The key thing is to call the state's attorney's office the day before the trial in order to get the name of the ASA on the case. If you call between 4:30pm and 5:00pm you may actually get to talk to the ASA about your case (which is what we did).

On the day of the trial, it is very important that you make yourself known in the courtroom. When we got there, court was in session (the judge was on the bench), which meant that we had to wait in the gallery before approaching the ASA (or the bench for that matter). Once the judge got up and left, court was in recess and that was the time we got up to find the ASA assigned to our case. (there were multiple ASAs in the room) You really just have to walk up there and act like you know what you are doing.. no one sought us out. Since the state was really pressing charges against Ema, we didn't really have the last word on how hard the state was going to go after her.. but the ASA really did want to make us happy though. She took us to a room off of the courtroom to discuss our options. Here are the basic two:

  • Try to get a conviction. This would be a permanent mark on Ema's record.
  • Try to get supervision. This is not a permanent mark and can be expunged from the record after some period of time. She told us it is kind of a pain to get it expunged, though.

The ASA informed us that since it was Ema's first offense, the likelihood of conviction was very low. Even if we went through a trial and she was found guilty by a jury, the judge would most likely give her supervision as a punishment anyway.

Our main objective was to do as much as we could to prevent Ema from working with children again. We asked the ASA how we could achieve this, if supervision were our only option. The answer was DCFS. DCFS had been called by the police, immediately after we reported the incident. They had launched their own investigation and had come to the same conclusion that we had, Ema shouldn't ever be working with children again. DCFS apparently puts their mark on every piece of documentation that exists... In the end, the ASA accepted Ema's guilty plea in exchange for 12 months supervision. The supervision had a couple of extra conditions though:

  1. Ema would have to perform 10 eight-hour days of SWAP. The program where convicts have to pay $12/day to clean up trash on the side of the road.
  2. Ema would have to get a psychological evaluation and follow whatever recommendations come from the exam.
  3. She is never allowed to contact us again.

Lessons learned

Here were the key findings that came out of this whole ordeal:

  • Drama queens make lousy childcare providers. Even if you solve the present drama; a true queen will create their own very quickly.
  • The police are much softer than you think.
  • Trying to get an illegal deported is next to impossible. Even if that person commits a crime, the enforcement agencies have no contact with the immigration departments in this country. As an individual we have even less say in the matter.
  • The anguish that parents feel when something happens to their children is very, very strong and visceral.

Another lesson learned here

Another lesson learned here is NEVER, under any circumstances, take an aupair in "rematch" and NEVER EVER take an aupair who has had a prior family without talking to that family. We have had two grim aupairs, both of whom were sent on by the agency to other families without disclosure of any of our issues with them- the agency just said "Personality Differences" and the other family was no doubt led to believe that we were monsters. In truth, neither aupair was suited to child care. Each, for different reasons, was an Ema waiting to happen.
The au pair we were not comfortable having supervise our 12 year old, who basically disappeared in her room for hoursfrom time to time and left our child to watch TV and eat ice cream, is now going to take care of a 3 year old and an 8 month old baby. I am horrified. Every one of her references was in her own handwriting, and on close inspection, too late, I saw no evidence that any was verified. Her 'infant qualification' was based on a couple of weeks volunteering in a day care. She has never taken care of a baby, and is not capable.
Watch out, and please, never leave your kids with someone you have not gotten verified references on.
A

Re-match is sometimes the family not the au-pair

Before you set your re-match filter into place. Please consider if the family was the problem for the au-pair that is attempting to get a re-match. I am sure that not all re-matching cases are do to faulty au-pairs. Our best au-pair was one we got through a re-match.

About the au pair.

Hello Matt. I'm quite sure the text was posted long ago, but it came to me only today and I had to leave a comment. I'm Brazilian, I was an au pair for 2 years and for almost four years I dedicate my free time on helping other girls to be an au pair, mostly telling them how hard it is, and that is not a child's game. Anyway, I was very relieved that Ema wasn't Brazilian. I hate when stupid au pairs stain our nationality and tha happens a lot. I just wanted to say I very often take the family's side because they are often right. Although Ema was 26, I think the program should be allowed only for over 21, with much more requirements than today. The other side of the storie is that the amount of money a family pays for an au pair is so ridiculously low that is unfair to make demands. I passed through a rematch and they wrote "personality differences" as well. The real problem is that I lived one year with a loving, normal and clean family and coulndn't stand the dirtness of the second house. The family I went to work spoke to my first family, the one I stayed the first year and they said I was great. If the family had spoken to the second family, they would have said I was looking for glamour and richness. They didn't know my first family was so simple and humble. They didn't realize how discusting they were. Anyway, my lasts 10 months in the US was a lot of fun. I hope your current au pair is giving you lots of happyness. Let me know if you ever look for a Brazilian au pair. I can recomend you the best. ;o)
Lost os joy to you and your family. Rachel.

blame the au pair

Although I'm sure that there are plenty of lousy au pairs out there, you shouldn't automatically assume that all problems are her fault. I've only been an au pair once, but I've also lived with 2 other host families in both study abroad and mission trip situations. What it came down to for me was, some families are an instant match and all will go smoothly, others will require more of an effort to see eye-to-eye with, and some will simply be impossible to deal with. One common and unfortunate situation an au pair may find herself in is living with a family of either a) control freaks or b) those parents that think their child/children are geniuses for some reason. I admit that the kid I worked with this past summer truly was "gifted". I suppose I felt compelled to add "part b" because I was looking up au pair jobs and found a family who claims that their 2 years old know 4 languages and is working on her 5th and 6th. All my studies in child development have taught me that, if a kid is even learning 2 languages, their speech will be delayed. In a nutshell, these are the type of parents I would never work for. Sorry but no, your 2 your old does not know German, English, Russian, and Mandarin. lol (If she does, I've GOT to see this!!!)

On the other hand, I do feel for the families who end up with an immature/irresponsible au pair. There's not much worse than expecting an adult and getting a child needing to be taken care of themself.

Why do you mention nationality?

With all due respect,I think that nationality of your au pair is not important,and yes,I am Serbian,but I would have the same opinion if that girl comes from some other country.Her actions speak just about herself,not her country or Serbians in general.I think that host parents make mistake when they have prejudice that for example Franch au pairs are more classy ,or adapt better to an american culture.I am also an au pair,who never ever had problems with family,who loves her home country,but also appreciate USA,and who has a strong work ethic.I think that your Ema should be observed like individual,not prototype of one nation.You have obviously chosen somebody who is very immature,emotionally dependable and iresponsible,but that are characteristics of her personallity,not my nation.I am sorry because of your experience,but that doesn't give you excuse to generalise.

The last time when I had an

The last time when I had an au pair, it was also a nightmare for me. The person I got with had problems with drinking and I had to make her understand that she has to attend an alcohol rehab center because she was too addicted to it and she even started to have different signs on her body which would make people see that she is becoming an alcoholic.